Presenters Bio

MONDAY 26 OCTOBER
Amsterdam


Tommi

Tommi Laitio

Chair | IFLA Metropolitan Libraries

Tommi is  is an internationally recognized city leader and strategist and the Principal and Founder of Studio Laitio, an urban consultancy specialized in in public innovation, public life, youth engagement, civic participation, and public sector leadership. Tommi consults libraries and other civic institutions around the worl on pragmatic solutions to urban friction. The work builds on his award-winning work as City of Helsinki’s Director of Youth Affairs and as the city’s inaugural Executive Director for Culture and Leisure. Based on his innovative leadership, Tommi was appointed by Johns Hopkins University as the inaugural Bloomberg Public Innovation Fellow where his international research focused on friction in partnerships for parks and public libraries. Tommi holds an MA in Political Science and an Executive MBA and lives in Los Angeles.

Martin

Martin lives and works in Amsterdam and has been CEO of the OBA (Amsterdam Public Library) since 2014. With a network of 30 branch libraries, the OBA is the largest urban library network in the Netherlands. He also serves as vice chair of the Advisory Committee on Open Government and Information Management (ACOI), an advisory body to the Dutch government on the topics of freedom of information (FOI) and information management in the public sector.

From 2008 to 2014, Berendse served as National Archivist and CEO of the National Archives of the Netherlands. At that time, he was also president of the International Council on Archives. Prior to that, he held positions including Director of the Arts Department at the Dutch Ministry of Education, Culture, and Science and served in various roles in the theater sector. Berendse majored in law and archival sciences.

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Loes Damhof

Keynote

Loes Damhof is an award-winning educator and public speaker, internationally recognised for developing Futures Literacy Laboratories and training programs.
She currently is the UNESCO Chair holder on Futures Literacy in Higher Education at Hanze where she helps students, professionals and organisations around the globe to embed futures thinking into their strategy, learning and decision-making to strengthen long-term resilience and embrace uncertainty. Her doctoral thesis is on the agency of space and time in public works.

Pegor

Pegor Papazian

Keynote

Pegor is co-founder and Chief Development Officer of TUMO Centre for Creative Technologies, an international educational model where young people develop skills at the intersection of technology, design and creativity. At OBA Next, TUMO now has a permanent home where young people can explore technology, design and creative learning. Pegor Papazian takes us on an inspiring journey through curiosity, ownership and the skills needed for tomorrow’s world.

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Gene Tan

Keynote

Gene is Chief Librarian and Deputy Chief Executive (Strategy & Experience) at Singapore’s National Library & Archives Board (NLB), leading professional development, strategic planning, and user experience transformation.
He spearheaded LAB25 (Libraries and Archives Blueprint 2025) and directed two 2025 showcases for Singapore’s 60th anniversary: the SG60 Heart&Soul Experience and the Albatross File Exhibition.

Previously, as Executive Director of the Singapore Bicentennial Office, he led the Singapore Bicentennial commemoration, including the record-breaking Bicentennial Experience at Fort Canning, and was Creative Director of the SG50 capstone event, The Future of Us Exhibition. Earlier, he was Director of the National Library (developing the Singapore Memory Project) and President of the Library Association of Singapore.

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Terry Kirchner
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Sidsel Bech Petersen

Head of Innovation and Co-Creation at Aarhus Public Libraries, where she supports innovation projects and user involvement practices across the library system.

From 2005–2015, she supported the process of transforming the Main Library in Aarhus into Dokk1, Scandinavia’s largest public library, which opened in 2015. Since 2017, she has focused on strengthening community engagement and library transformation through co-creation and design-driven approaches.

Between 2013 and 2020, she was part of the team at Aarhus Public Libraries that worked with Chicago Public Library and IDEO to develop the Design Thinking for Libraries toolkit, helping libraries better understand and respond to community needs. 

Headshot Ellen

In her role as OCLC’s Leaders Council Manager, Ellen Hartman facilitates engagement with library leaders worldwide. With a background in libraries, archives, and research she has been with OCLC for 11 years, during which she has worked directly with libraries and library leaders on strategy and service improvement. Ellen brings a holistic approach to libraries and information management. Passionate about bringing stories about librarianship to life, she explores how technology can support the library of the future and shares how OCLC makes knowledge and information accessible worldwide.

Metlib 2026 IFLA

TUESDAY 27 OCTOBER
Utrecht


Jantien

Jantien Borsboom

Keynote

Director of PublicSpaces

Jantien has been committed to a fair digital society for a long time. In the past, Jantien worked for various cultural institutions in the Netherlands where she led digital projects, often with a critical approach. For example, she founded the DigiLab at the Library of Midden-Brabant, a place for getting acquainted with and critical discussions about new media and new technology. She also developed KennisCloud: a hybrid community platform for knowledge sharing and collaboration on societal issues. Jantien has a strong interest in the possibilities of the digital world, specifically in the boundary between digital and physical and how they merge. She likes to connect ideas, people, projects and organizations to shape a better future together.

David

R. David Lankes

Keynote

Virginia & Charles Bowden Professor of Librarianship | The University of Texas at Austin | USA

R. David Lankes is the Virginia & Charles Bowden Professor of Librarianship at the University of Texas at Austin’s School of Computing. He is the recipient of ALA’s Reference and User Services Association 2021 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship. His book, The Atlas of New Librarianship won the 2012 ABC-CLIO/Greenwood Award for the Best Book in Library Literature. Lankes is a passionate advocate for librarians and their essential role in today’s society.

Erin

Erin Kissane

Keynote

Writer, researcher and speaker | USA

Erin Kissane is a writer, researcher, and speaker focused on the way the internet shapes what we know and how we live. She publishes at wreckage/salvage and co-runs Unbreaking, a networked volunteer collective making sense of the hollowing-out and weaponization of the US government. Previously, she co-founded The Covid Tracking Project at The Atlantic and was part of the founding team at OpenNews, a nonprofit organization and conference series dedicated to bringing journalists together to strengthen the media landscape.

Roos

Roos Polman is Programme Lead for Citizenship at Utrecht Library, where she works with a team of programme makers to create space for residents and communities to share their stories, knowledge and perspectives in libraries across the city.

She is also the coordinator of the House of Active Citizenship, a space where residents develop citizen-led initiatives and work on social challenges. It brings together citizens, organisations and government and new coalitions are built.

Roos has a background in working with grassroots movements, social design and community building. Throughout her career, she has worked as a project leader, placemaker and community builder, focusing on creating spaces and conditions for people to connect, take initiative and contribute to their communities.

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Dr. Patrick was appointed to lead LA County Library on February 1, 2016. With a career that spans leadership roles at Broward County Library, Queens Public Library in New York, and San Francisco Public Library, she oversees LA County Library’s $230 million annual budget and 87 libraries serving over 10 million residents. From the beginning of her tenure, Dr. Patrick has centered community voice through inclusive processes ensuring residents and staff help shape library services and priorities. Her mission has been to break down barriers and expand access by developing programs that meet the needs of LA County’s diverse communities.

Dr. Patrick has focused on expanding access through fine-free policies, extended hours, in-person tutoring, modernized programs and marketing, facility and IT improvements, and cross-sector partnerships, while leading through fiscal challenges. She has led over 30 library renovations, new builds, and refurbishments. Under her leadership, the library amassed more than $50 million in grant funds and collaborations with other service entities.

Katelijne Morreel

Katelijne Morreel is the General Manager of the Permeke Central Library in Antwerp. With a background in communications focused on the public promotion of culture and leisure, she is deeply committed to fostering cultural participation and inclusion. Her work aims to create a lasting impact on literacy and community engagement.

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Mirjam is Director of Operations at VluchtelingenWerk Nederland, where she is responsible for HR, finance and organisational development. Her work covers scenario planning, organisational design, culture and leadership. She is currently leading the development of a new operating model designed to strengthen the organisation for the years ahead.

Alongside her executive role, she serves on three municipal audit committees, researching the effectiveness and impact of local government policy. Earlier in her career, she worked for a major Dutch bank. She holds a BSc in International Business, an MSc in Strategic Management and an Executive MBA.

She combines strategic thinking, research and analysis with a strong focus on people and execution. She brings people together around complex challenges, together clear choices are made, and results are delivered. Her guiding principle is simple: turn strategy into action, while keeping the people the organisation serves at the heart of every decision.

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Klaas Gommers

Klaas (he/him) is the chair of the OMC-group on public libraries which is set up under the EU Work Plan for Culture 2023-26. The OMC-Group of Member States’ experts focusses on how to promote and strengthen the multiple role and visibility of libraries as key facilitators for democracy-building and citizen engagement and as access points and transmitters of cultural works, skills and European values. Klaas works for the Dutch Association of Public Libraries as a policy advisor and has degrees in political science, history and public policy from the University of Leiden and Erasmus University Rotterdam.

Andrew cranfield

Andrew is the current director of EBLIDA (European Bureau of Library, Information and Documentation Associations), a position he previously held from 2006-2009.  Andrew has held a variety of public library management positions in various municipalities in Denmark. At present the main task of EBLIDA is the implementation of the ELAN (European Libraries Associations Network) programme, where the focus is to strengthen the role and robustness of the national library associations in Europe. The perspectives are many but advocacy, digital transformation, democracy and sustainability are very much on the table.

As Manager (Innovation – AI Services), Ab. Velasco (he/him) leads Toronto Public Library’s AI Upskilling Initiative. In previous roles, Ab. led TPL’s Digital Innovation Services, which include Digital Innovation Hub makerspaces, Pop-Up Learning Lab mobile makerspace programming, chaired TPL’s Innovation Council advisory group and implemented TPL’s Innovation Strategy, which seeks to foster a workplace culture of innovation.

Metlib 2026 IFLA

Lightning talks

Rie

Rie Bojer Kooistra is Head of the development department for libraries and culture in Copenhagen. She has for the past 10 years worked with implementation of library strategy and action plans. Rie has previously worked in the national government with media, public information and libraries in The Danish Agency for Culture. She has a MSc in English literature from University of Copenhagen and a Graduate Diploma in Business Administration (Organization and Management) from Copenhagen Business School.

Hanne Vogt

Dr. Hanne Vogt, long-time director of the Cologne City Library and the Würzburg City Library, both of which received the national library award “Library of the Year,” holds a degree in library science, a master’s degree in cultural management, and a doctorate in cultural marketing. In 2019, she was awarded the Karl Preusker Medal, the highest honor in German librarianship, by the German Library Association (BID) “for her innovative thinking and actions.” Since 2023, she has been Transformation Manager for Sustainable Culture (IHK Cologne) and now works internationally as an expert on library marketing, customer orientation, innovation and change management, human resources development, and sustainable library concepts.

Marjan Marinkovic

Marjan Marinković (Master’s degree in Comparative Literature and Literary Theory) is a library advisor who has spent the past nine years serving as the assistant director of the Belgrade City Library (BCL), Serbia’s largest public library network, comprising over 65 local libraries and branches. Prior to that, he worked for more than 12 years at BCL as a cultural and project coordinator. Currently, he oversees the Librarianship Sector, evaluates staff performance, contributes to strategic planning, manages international cooperation, and develops innovative services and projects. He has created or co-created several award-winning initiatives. His passions include books, libraries, innovative library services, and fishing.

Janja

Janja Maras is a communications and public relations expert at Zagreb City Libraries. Actively involved in professional education and international collaboration, she is an Erasmus+ ambassador in adult education and a member of the IFLA Metropolitan Libraries Section (MLS), where she contributes to leadership development and advocacy in libraries.

Ivančica Đukec Kero is a senior librarian at Zagreb City Libraries and Head of the Research & Development Dep., with extensive experience in communication with funders, partners, the professional community and library users. Through both direct engagement and research-based insights, she has developed strong expertise in library advocacy. She also served two terms as a member of IFLA MLS.

Hannah

Hannah is the PR Manager of Dresden’s municipal libraries. With a total of 20 branches, the libraries fulfil a key role for the local authority in providing knowledge, information and opportunities for cultural and social participation. As a municipal education and information service provider for all citizens of Dresden, they offer support at every stage of lifelong learning. They are places for meeting and exchange. They ensure equal opportunities by providing access to information for all, and promote reading as a cultural skill with a key role from the very beginning.

Mirjam Zweers 4,3kopie

Presenter Mirjam Zweers from Probiblio, an institution in the Netherlands for public libraries in the provinces of North and South Holland, will talk about the democratic code and will work with the attendants on gaining grip on everyday friction in the library. Together with libraries and other partners, they developed the so-called ‘Democratic Code’ in 2024. This mission statement is intended to help libraries fulfill their role as places of democracy and shape it in a positive way. The mission statement is now used by circa 40 libraries in the Netherlands. Last year, accompanying guidelines were developed to make the mission statement even more practical and usable. These guidelines are intended to enable a constructive approach to challenging situations in everyday library life by providing numerous practical examples. In groups we will discuss these challenging situations during the session.

Anja Flicker 2024 (c) Jörg Gottschalk

Anja began her career in 1992 with a degree in library science, followed by eight years at Munich City Library. She then took a notably different path: from 2001 to 2010 she worked in the corporate world in knowledge management, a period crowned in 2003 with the title “Knowledge Manager of the Year.”

Since 2010, she has brought that business experience – particularly in knowledge and intellectual capital management – together with her international network back into library work. She first led Würzburg City Library (2010-2020), then Essen City Library (2020-2024), and has been Director of Cologne City Library since January 2025.

Since 2013, she has also been a member of the Bill & Melinda Gates Foundation’s International Network of Emerging Library Innovators (INELI) – a fitting reflection of her role as a connector between knowledge, innovation, and library practice.

Angelina Cabre Ametlle

For the past 26 years, I have served as a Library Director in the Barcelona City Library Network, leading libraries across several neighbourhoods and helping to strengthen public library services. I currently manage a large central library with a focus on science, gender, and LGTBIQ+ inclusion. My career has included collaboration with diverse professional teams and international experience, such as working with the Bertelsmann Foundation’s Public Libraries Network, participating in several European projects, and completing a residency in Medellín. I am currently a member of the Standing Committee of IFLA’s Metropolitan Libraries Section.

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Niels ’t Hooft (1980, The Netherlands) is a writer of novels and videogames, and a researcher and designer of digital literary experiences. He’s one of the founders of Immer, a Dutch company that develops better technology for reading books on the digital screen. Immer is winner of the Renew the Book Award (NL) and ContentShift Startup of the Year (DE), and a FutureBook Startup of the Year (UK) finalist. Immer also heads the Creative Europe project ENTALE: Exploring New Technology to Advance Literature in Europe.

Metlib 2026 IFLA

WEDNESDAY 28 OCTOBER
Utrecht


Yuliya Vaganova

Yuliya Vaganova

Keynote

Art historian, curator, and Director General of the Bohdan and Varvara Khanenko National Museum of Arts in Kyiv. Vice President of ICOM Ukraine.

She led the museum through the full-scale war, ensuring protection of collections and transforming the institution into a space of resilience, dialogue, and cultural continuity. Her professional interests include museum ethics, heritage preservation in crisis, and institutional transformation.
Recipient of Chevalier des Arts et Lettres (France, 2025). Under her leadership, the Khanenko Museum was shortlisted for the EMYA 2024 Award and received the CIMAM Award for Outstanding Museum Practices (2025).

Alice

Alice has a broad background in the social domain and worked for years within the municipal organizations on complex social and organizational issues. She also held the position of head of Culture within the municipality and was involved in the development and implementation of policies and programs with social impact. During that period, she worked on various large-scale change and innovation projects at the intersection of policy, implementation and services. She is currently director of the Rotterdam Library. In addition, she holds several board positions within social and cultural organizations.

Sam

Sam Hermans believes the most important product of a library is attention. As Director of The Hague Library, she leads the public library service of the Netherlands’ third-largest city: a diverse and international city where people of more than 180 nationalities live together. Understanding who lives in each neighbourhood is essential. Data helps, but listening to residents and local partners matters just as much.

She believes there is no single model for the perfect library. Attention means something different in every community. Her ambition is to create libraries that are welcoming, thought-provoking and recognisable to the people they serve: places to read, learn, meet and participate.

Before joining The Hague Library, Hermans was Director of Education, Culture and Media for the Municipality of The Hague. With a background in education, she believes strongly in learning from and with each other.

Maike Vallenga


SCENARIO PLANNING SESSIONS

Indra Bijl Van der Geld

Indra Bijl is Associate Partner at Andersson Elffers Felix (AEF), a Dutch consultancy specialising in complex societal and public-sector challenges. She advises public organisations on strategy, organisational development and the design of services that create public value.

Over the past years, Indra has developed particular expertise in the public library sector. She works with individual libraries, the Dutch Public Library Association and national government on issues ranging from the societal role and accessibility of libraries to organisational development, funding, safety and the future of library services.

Her work combines research and strategic advice with design-driven approaches such as scenario building, prototyping and interactive workshops. She is particularly interested in libraries as public spaces: places where people meet, different perspectives come together and new forms of community can emerge.

Floriane Marielle Job

Floriane-Marielle Job is Head of Digital Innovation & Cooperation at GIP Limédia / Sillon Lorrain, a metropolitan library network connecting four mid-sized cities in France’s Grand Est region (Metz, Thionville, Épinal, Nancy).

She leads the co-design and migration of the Limédia Mosaïque platform — a process that has confronted her directly with the gap between institutional strategy and the populations most absent from the data.

She teaches metropolitan governance and participatory methodology at Sciences Po Strasbourg, and has spent the last several years building shared digital infrastructure across institutions whose publics are quietly diverging.

Eva

Eva Bosgraaf is a Dutch trainer, curriculum developer, and media literacy educator working at the intersection of digital literacy, feminist media criticism, and AI education. Under her brand School voor Media, she develops training programs for library organizations and government institutions across the Netherlands. She contributes to national initiatives on digital citizenship and specializes in making critical AI literacy practical for professionals who work with the public every day.

Sunlight Altar foto Lisanne Lentink

Joost Vervoort is Associate Professor of Transformative Imagination at the Copernicus Institute of Sustainable Development, Utrecht University. He focuses on the roles culture and creative sectors have in societal transformation. One of his specific interests is in how societal infrastructures enable or close off public imaginations when it comes to pathways to better futures.

Rinske portret door Esther Lutgendorff

Rinske Bouwman (1988) is a writer and theatre maker whose work often explores the theme of grief with a macabre, humorous, and absurd twist. Her debut novel Een soort eelt was published in 2024 and nominated for the Anton Wachterprijs, followed by her second novel Korstmos in 2025, for which she received a C.C.S. Crone Grant. She has performed at events such as Lowlands, and her original book-performance De Mismis featured at festivals including ILFU and Crossing Border. She is currently working on her third novel.

Metlib 2026 IFLA